Frequently Asked Questions (FAQ's)
» Is Apple Core, LLC affiliated with or owned by
Apple, Inc?
No, we have no affiliation with Apple, Inc. We are a separate company, and we provide products and services that compliment the Apple line of products.
» Will aTV Flash void my warranty?
No. The aTV Flash software can be easily removed at anytime through the factory
restore function. Should you ever need to send the Apple TV in for service,
we recommend removing the software.
» Do I need any special training or knowledge to
install aTV Flash?
No. Unlike the alternatives, aTV Flash is the only solution with a graphical
installer interface. This provides a simple, streamlined installation that anyone
can utilize. Even those with little or no technical knowledge can take advantage
of the great features of the aTV Flash.
» I don't have a Mac, how can I install aTV Flash?
A Mac is currently required to install the software, but once installed, a Mac
or PC can be used to interact with and transfer media to the Apple TV.
Many of our customers who don't own a Mac, have simply borrowed one from a
friend or family member to install the software. The install process is very
simple, and only takes about 5 minutes. Alternatively, the Apple TV can
be sent in to us and we can install the software for you.
» I previously purchased the aTV Flash, where can
I download the current version?
Current customers can download the latest version of aTV Flash in the My
Account section
of our site. The download link will be listed under the original order.
» I heard aTV Flash is stealing
the included software from developers. Is this
true?
No, quite the opposite actually. We have licensing agreements established with
developers, and a portion of all revenue is distributed back to
them, thus further advancing development on the Apple TV platform.
» I purchased aTV Flash, and I have questions.
How can I get support?
We have a wiki and a support forum where
most questions can be quickly and easily answered. Should you have
additional questions, you can contact us at anytime.
» How can I pay for my order?
We accept Visa, Master Card, American Express, Discover,
PayPal, and Google Checkout. |