» Is Fire Core, LLC affiliated with or owned by Apple, Inc?
No, we have no affiliation with Apple, Inc. We provide products and services that complement the Apple line of products.

» Will aTV Flash void my warranty?
No. The aTV Flash software can be easily removed at anytime through the factory restore function. Should you ever need to send the Apple TV in for service, we recommend removing the software.

» Do I need any special skills or knowledge to install aTV Flash?
No. Unlike the alternatives, aTV Flash is the only solution with a graphical installer interface. This provides a simple, streamlined installation that anyone can utilize. Even those with little or no technical knowledge can take advantage of the great features of the aTV Flash.

» Where can I find step-by-step instructions for installing aTV Flash?
Installation instructions are included with the aTV Flash software. Alternatively, the instructions can also be viewed here.

» I have a PC, can I use aTV Flash?
Yes, aTV Flash is available in both Mac and Windows PC versions.

» I have both a Mac and a PC. Which version of aTV Flash should I use? 
In the end it doesn't really matter. Both versions will install exactly the same software. Choose the version for the platform you are most comfortable using. Once the aTV Flash has been installed a Mac or PC can be used to interact with the Apple TV.

» I previously purchased the aTV Flash, where can I download the current version?
Current customers can download the latest version of aTV Flash in the My Account section of our site. The download link will be listed under the original order.

» I purchased aTV Flash, and I have questions. How can I get support?
We have a wiki and a support forum where most questions can be quickly and easily answered. Should you have additional questions, you can contact us anytime.

» How can I pay for my order?
We accept Visa, Master Card, American Express, Discover and PayPal.